Terms and Conditions

Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of the website.

Products and Services

Palaura Penpal Co AKA Happy Mail Fairy offers stationery, envelopes, stickers, Happy Mail supplies, and related products. We strive to display product descriptions, colors, and images as accurately as possible; however, actual products may vary slightly due to screen settings, lighting, and the handmade nature of some items.

Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated. Prices are subject to change without notice.

We reserve the right to correct pricing errors, product descriptions, and inventory inaccuracies at any time.

Orders

By placing an order, you agree that:

• All information provided is accurate and complete.

• You are authorized to use the payment method provided.

• We may cancel or refuse any order at our discretion.

If an order is canceled after payment has been processed, a refund will be issued.

Shipping

Shipping and processing times are estimates and are not guaranteed delivery dates. Palaura Penpal Co AKA Happy Mail Fairy is not responsible for delays caused by postal carriers, weather, customs, or other circumstances beyond our control.

Customers are responsible for providing an accurate shipping address.

Returns and Refunds

Returns and refunds are subject to our Refund Policy. Please review our Refund Policy for complete details regarding eligible returns, exchanges, and refunds.

Intellectual Property

All content on this website, including logos, product designs, graphics, photographs, text, branding, and digital content, is the property of Palaura Penpal Co AKA Happy Mail Fairy unless otherwise stated.

You may not copy, reproduce, distribute, modify, or use any content without prior written permission.

User Conduct

You agree not to:

• Use the website for unlawful purposes.

• Attempt to interfere with website functionality or security.

• Submit false, misleading, or fraudulent information.

• Violate any applicable laws or regulations.

Limitation of Liability

To the fullest extent permitted by law, Palaura Penpal Co AKA Happy Mail Fairy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our maximum liability shall not exceed the amount paid for the applicable order.

Privacy

Your use of our website is also governed by our Privacy Policy. By using our website, you consent to the collection and use of information as described in that policy.

​

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to the website. Continued use of the website constitutes acceptance of the revised terms.

​

Contact Information

If you have questions regarding these Terms and Conditions, please contact us through the contact information provided or you can reach us at support@palaurapenpals.com